iByte Solutions · AMS for SAP

Run your SAP support with confidence.

curioDesk brings ticketing, a secure credential vault, and live system monitoring for ECC and S/4HANA into one platform — so your team and ours work from a single source of truth. One tenant per customer, always.

• Ticketing

  Incidents, service requests, and problems with SLA tracking across every customer landscape — so nothing slips.

• System health

  Agentless RFC checks for locks, dumps, jobs, and response times — surfaced per SAP system before they become incidents.

• Credential vault

  Encrypted credential storage with least-privilege access and a full checkout audit. Never plaintext at rest.

• Reporting

  Monthly ticket statistics and system-health summaries, delivered to your inbox or viewed on demand.